All Systems Operational
Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
99.99 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
99.98 % uptime
Today
AWS East Coast Environment Operational
90 days ago
99.98 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite ? Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content ? Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content ? Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
100.0 % uptime
Today
WPS Real-Time Financial Aid ? Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing ? Operational
90 days ago
100.0 % uptime
Today
CardConnect Credit Card Processing ? Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Error when Promo Code Contains a Space
Resolved - This incident has been resolved.
Nov 15, 09:51 EST
Identified - We have identified an issue related to promotions not updating as expected when the promotion code contains a space; we are working on a hotfix as quickly as we can. As best practice we recommend using promo codes using numbers and letters only until this concern is addressed; if you have existing promotions with a space in the promo code that require updates, please submit a ticket to help@goresero.com with the requested updates.
Nov 14, 09:42 EST
Nov 14, 2024
Nov 13, 2024
CardConnect Terminal Disruption
Resolved - This incident has been resolved.
Nov 13, 11:15 EST
Monitoring - The information below has been provided by CardConnect, we will provide additional updates as they are provided; details can be viewed at https://status.cardconnect.com/


CardPointe Integrated Terminal Disruption

We are monitoring a CardPointe Integrated Terminal disruption which may be impacting your
business. If you are experiencing connectivity issues with your terminal please power cycle your payment terminal.
Nov 12, 13:25 EST
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Reported CardConnect Gateway Discuption
Resolved - This incident has been resolved.
Nov 7, 10:27 EST
Monitoring - CardConnect has indicated a fix is in place and they are monitoring the results; https://status.cardconnect.com/incidents/bh6yypj0b6sy

Please reboot your CardConnect Ingenico pin pads if you continue to experience concerns and ensure they say CONNECTED on the homescreen.
Nov 6, 15:46 EST
Investigating - We have been notified by CardConnect that they are experiencing a service disruption that may be impacting credit card processing; please see https://status.cardconnect.com/incidents/bh6yypj0b6sy for additional details. We will be making updates as CardConnect provides additional information.
Nov 6, 15:32 EST
Nov 6, 2024
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