All Systems Operational

Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
99.99 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
99.99 % uptime
Today
AWS East Coast Environment Operational
90 days ago
99.99 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite ? Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content ? Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content ? Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
100.0 % uptime
Today
WPS Real-Time Financial Aid ? Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing ? Operational
90 days ago
100.0 % uptime
Today
CardConnect Credit Card Processing ? Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 4, 2025

No incidents reported today.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
CardConnect Cardpointe Integrated Terminal Disruption
Resolved - This incident has been resolved.
Jul 2, 21:40 EDT
Update - We are continuing to monitor for any further issues.
Jul 2, 15:46 EDT
Monitoring - CardConnect has provided the update below; please note that you may need to reboot your payment terminals if they remain DISCONNECTED.


Cardpointe Integrated Terminal Disruption

Incident status: Monitoring

A fix has been implemented and we are monitoring the results.

Time posted

Jul 2, 15:44 EDT
Jul 2, 15:46 EDT
Identified - We received the notice below from CardConnect; please note that the initial indication is that the terminals may need to be restarted to re-connect after the fix is implemented.


Cardpointe Integrated Terminal Disruption

New incident: Investigating

The issue has been identified and we are implementing a fix.
Merchants may be required to restart their device to re-connect to the CIT service.

Time posted

Jul 2, 15:05 EDT
Jul 2, 15:24 EDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Potential Timeouts Getting Shipping Rates
Resolved - This incident has been resolved.
Jun 23, 16:55 EDT
Monitoring - The follow update has been provided:


Incident status: Monitoring

A fix has been implemented and we are monitoring the results

Time posted

Jun 23, 13:21 CDT
Jun 23, 14:33 EDT
Investigating - The underlying API service of Calcurates has posted the status update below; we will continue to monitor for any additional updated.


Timeouts encountered when getting rates

New incident: Investigating

We are currently investigating reports of a higher than normal frequency of timeouts encountered when attempting to get rates.

Time posted

Jun 23, 12:50 CDT
Jun 23, 13:55 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

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