All Systems Operational

Uptime over the past 90 days. View historical uptime.
CampusCloud Core Services Operational
90 days ago
100.0 % uptime
Today
eCommerce Platform Operational
90 days ago
100.0 % uptime
Today
AWS West Coast Environment Operational
90 days ago
100.0 % uptime
Today
AWS East Coast Environment Operational
90 days ago
100.0 % uptime
Today
CampusCloud 3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Verba Software Suite ? Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Content ? Operational
90 days ago
100.0 % uptime
Today
RedShelf Digital Content ? Operational
90 days ago
100.0 % uptime
Today
Ingram Data Services Book Metadata Operational
90 days ago
100.0 % uptime
Today
Calcurates Operational
90 days ago
100.0 % uptime
Today
CampusCloud Payment Services Operational
90 days ago
100.0 % uptime
Today
WPS Real-Time Financial Aid ? Operational
90 days ago
100.0 % uptime
Today
Clover Credit Card Processing ? Operational
90 days ago
100.0 % uptime
Today
CardConnect Credit Card Processing ? Operational
90 days ago
100.0 % uptime
Today
TaxJar Sales Tax Calculations Operational
90 days ago
100.0 % uptime
Today
SmartLockers Core Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
CampusCloud BOPIL Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CardPointe Integrated Terminal Maintenance Apr 3, 2025 06:00-07:00 EDT

We received the notification below from CardConnect concerning scheduled maintenance on CardPointe Integrated Terminals (Ingenico Pin Pads).



Upcoming scheduled maintenance notice

On Thursday, April 3rd, from 06:00 AM to 07:00 AM ET, we will be performing maintenance on the CardPointe Integrated Terminal production environment.

During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions.

If you experience an issue, please follow your standard support and escalation procedures.
Posted on Apr 02, 2025 - 14:49 EDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Clover Performance Issues
Resolved - This incident has been resolved.
Mar 28, 18:04 EDT
Monitoring - Clover has provided the update below, we continue to monitor the situation.


Incident resolved

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.
Mar 28, 15:22 EDT
Investigating - Clover has published the following notification of intermittent issues.


Clover is Experiencing an Issue

New incident: Investigating

Clover is experiencing some intermittent issues at this time. There is no action you need to take - we will post another update here within the next 30 minutes.
Mar 28, 14:57 EDT
CardPointe Integrated Terminal Maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 06:00 EDT
Scheduled - We received the notification below from CardConnect concerning scheduled maintenance on CardPointe Integrated Terminals (Ingenico Pin Pads).


Upcoming scheduled maintenance notice

On Friday, March 28th, 2025, from 6:00 AM to 9:00 AM EDT, we will be making updates to the CardPointe Integrated Terminal production environment. During this time CardPointe Integrated Terminals will disconnect and reconnect. There is no other anticipated impact to customers or transactions. If you experience an issue, please follow your standard support and escalation procedures.
Mar 27, 09:49 EDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
CardConnect CardPointe Terminal Service Disruption
Resolved - This incident has been resolved.
Mar 25, 20:49 EDT
Monitoring - CardConnect has indicated a service disruption occurred, but a fix has already been implemented and is currently being monitored; if you are experiencing issues with your CardConnect CardPointe Terminals, please manually power cycle the device.
Mar 25, 16:52 EDT
Ingram Data Services Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:00 EDT
Scheduled - We received the following notification this afternoon from Ingram Data Services; please note this maintenance is not within our scope to control:


Dear Valued Data Web Service Customer,

As part of the Ingram Content Group commitment to provide the best service possible to our customers, we are performing maintenance to our Ingram Data Web Service tomorrow. Below are the details for the maintenance.

Tuesday, March 25th at 7:00p.m. CDT – 8:00p.m. CDT

• Bibliographic and Inventory requests will not be interrupted.
• Images will be interrupted briefly during this maintenance window.

If you receive any error messages during this time, please retry your process after the scheduled window.

Thank you,

Ingram Data Services
Mar 24, 15:04 EDT
Mar 24, 2025
Clover Degraded Performance
Resolved - This incident has been resolved.
Mar 24, 09:28 EDT
Monitoring - Clover has indicated the issue is resolved; we will continue to monitor.
Mar 21, 15:13 EDT
Investigating - There have been a number of reports of degraded Clover performance; Clover has been contacted.
Mar 21, 14:18 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Mar 20, 2025

No incidents reported.

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