CampusCloud Update 11.27.25

Incident Report for resero CampusCloud & SmartLockers

Resolved

Yesterday's update was released successfully, and all systems are operating nominally.

Full release notes can be found at https://resero.atlassian.net/wiki/spaces/CCKB/pages/1633058817/CampusCloud+Release+Notes, help.goresero.com, or by pressing the ? button and searching for Release Notes when logged in to CampusCloud.

Please ensure to process a hard refresh in the browser (CTL + F5) to reload all CampusCloud components before beginning work.

Posted Nov 28, 2025 - 15:11 EST

This incident affected: CampusCloud Core Services (eCommerce Platform, AWS West Coast Environment, AWS East Coast Environment).